Is it normal to have scratches on buttons or zipper sliders on a new garment?
When receiving new clothes, subtle peeling or scratches on the surface of auxiliary materials can easily be misunderstood as defects. This question aims to check what the washing process notice written in the product description precisely means.
Natural marks may appear on auxiliary materials such as buttons and zippers as the garment undergoes a washing process in which it is washed as a whole after completion, so it is not considered a defect.
The washing process is a treatment in which, after stitching the clothes, they are washed entirely in water to break in the fabric smoothly. While it is a process that relaxes the stiffness of the fabric and prevents future shrinkage in advance, the attachments already placed on the clothes also undergo the washing process together.
The attachments also tumble together. As hard zipper sliders or buttons bump roughly against the fabric and the inner wall of the rotating drum inside the machine, the plating on the surface becomes lightly worn or fine scratches are left behind. LOW CLASSIC considers these scratches occurring on the fabric and auxiliary materials during processing as natural phenomena arising in the production process, and does not recognize them as product defects or grounds for refunds[1][2].
hmmm, rather than the condition of smooth parts without a single flaw, it is closer to a result where a natural sense of worn-in life has permeated through the washing treatment.
It has not yet been confirmed specifically what washing method is applied to each individual product and to what degree wear on the auxiliary materials occurs.