If a table or chair wobbles, do I need to register a request on the day it is delivered?
When newly installed furniture wobbles slightly, it can be confusing whether you need to judge it on the day of delivery or if you may use it for a few days first.
Appearance and leveling should be checked on the day of delivery, and wobbling caused by improper assembly should be checked within 7 days of receipt[1][2].
On the day of receipt, start by examining the outer surfaces of the tabletop and frame[3]. For tables, chairs, and other furniture from TXTR, scratches, dents, painting defects, and uneven leveling are eligible for free repair or product exchange on the day of delivery[4]. A common approach is to inspect the surfaces and edges in sequence in a bright area, and place the item on a flat floor to check its level.
A different standard applies to wobbling. Wobbling caused by improper assembly of the tabletop and frame is eligible for free repair within 7 days[5]. Checking whether the same wobbling continues even after moving the piece to a flat spot helps distinguish between floor conditions and an issue with the furniture itself. Check the appearance and leveling on the first day, and make sure to inspect for any wobbling arising from the assembly condition within the next 7 days[6][7].
The detailed criteria determining whether free repair or product exchange applies have not yet been confirmed.
Product measurements
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CH8 Armless
Other stated figures
| Part | Value |
|---|---|
| 무게 | 90~100kg |
| 디자인상 ◦ | 16cm |
For rows marked with ◦, flat measurement or circumference could not be confirmed in official sources, so hmmm determined them using figures from the same item.