Is it okay to throw away the box or manual right after receiving the product?

When considering an exchange or return after opening a delivered item, one wonders whether the packaging box and guidebook can be discarded right away.

hmmm editorial answer

For rhombus lab products, when proceeding with an exchange or return, all components, including packaging materials and the manual, must be sent back without exception.

All components means not only the main product itself, but also the outer box, inner packaging materials, and enclosed manual altogether. You must not throw them away. rhombus lab specifies that when proceeding with an exchange or return, all components of the product, such as packaging materials and the manual, must be sent back without exception ^[1]. If the box or manual is missing, normal exchange or return processing may become difficult.

Care is needed starting from opening. When opening the package, unwrap it carefully so the box and inner cushioning materials are not severely damaged, and keep the included small accessories and instruction papers gathered inside the box. Until you check the condition of the item and confirm you will keep using it, it is safer to store it in its original packaged state.