There are shallow scratches and black spots on the surface of my new pot; is the product defective?

When inspecting the inside and outside of the product taken out of the box, shallow scratches reflecting in the light, stains looking like flowing water, or small black spots may be visible^[1][2]. Aluminum is a metal that is softer and more ductile than stainless steel, so fine textures easily remain on the surface during processing and polishing processes. Stains or dark spots may also appear while it naturally forms a protective film through contact with oxygen in the air.

Ottinetti considers non-smooth rims, surface scratches, water marks, and black spots all as natural phenomena according to material characteristics^[3][4]. As these are normal characteristics, they are not subject to defect determination, and exchanges or returns cannot be requested for this reason^[5].