What defects should be checked immediately on the day the table is delivered?
The user is concerned that after receiving the new furniture, discovering scratches or leveling issues late might prevent them from receiving free service.
Scratches, paint defects, and uneven leveling are eligible for free exchange only on the day of delivery, while loose joints occurring during use are supported with on-site service for up to 1 year.
Surface scratches can only be reported on the day of receipt, but loose component fastenings are warrantied for 1 year[1]. As a rule, external defects must be confirmed on the same day[2]. Scratches, paint defects, and floor unlevelness are subject to free repair or exchange only on the day of delivery[3]. This is because it is difficult to distinguish them from everyday scratches. Because it becomes difficult to differentiate everyday wear and tear from initial defects over time, this means that immediately after installation is complete, you should inspect the tabletop surface and lightly press on the corners to check for wobbling right away.
Structural defects are given more time[4]. If there is an issue with the assembly of the tabletop and frame, you can request free service within 7 days[5]. Wood deformation is also observed sufficiently[6]. Solid wood cracking or plywood bonding defects are handled with a new product exchange for up to 3 months, and manufacturing defects where wood warps or cracks are handled with a new product exchange for up to 6 months[7]. Loose fastenings are supported for up to 1 year[8]. If connecting hardware becomes loose and wobbles while using a munito table, a technician visits and firmly tightens it on-site for 1 year[9].
The paid repair cost standards for loose fastenings that occur after the warranty period expires have not yet been confirmed.