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wekinoWE-5

Are the fine wrinkles or blood vessel marks visible on the leather surface defective?

This is a situation where the texture of the newly received leather furniture's surface appears uneven or line-like marks are visible, and you want to check if there is an issue with the product.

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These are natural biological marks unique to genuine leather and are not product defects, and exchanges, refunds, or repairs cannot be provided for this reason.

Fine wrinkles or marks visible on genuine leather are not artificial defects, but rather a phenomenon where the raw hide's original texture is revealed. Unlike artificial leather, which is stamped with a uniform pattern on the surface, genuine leather varies in skin thickness, pores, and wrinkle shapes depending on the area.

Blood vessel marks, skin wrinkles, insect bite marks, or irregular embossing appearing on the surface of wekino furniture are all classified as unique characteristics of genuine leather[1]. Therefore, these marks are not recognized as product defects and do not constitute grounds for replacement, refund, or after-sales repair[2].

hmmm, the irregular texture revealed on the surface shows the natural state of genuine material that has not been concealed with artificial coating.

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Unanswered questions

Specific information regarding the origin of the leather or detailed processing procedures has not yet been confirmed.