Can vases or interior accessories also receive after-sales service or exchanges like furniture?
This question comes up when browsing for sofas or tables and choosing accessories to place with them. You may want to check in advance whether smaller items packed in boxes receive the same post-purchase support as furniture.
The moment you open the packaging, vases and accessories cannot be exchanged or returned, and neither post-purchase repair support nor a separate warranty period is provided.
Before and after unboxing are completely different. For boxed products such as JACKSON CHAMELEON's vases and accessories, exchanges, returns, and order cancellations all become impossible the moment they are unsealed[1][2]. Because you cannot first place them in the living room or on a shelf to decide, the purchase becomes final the instant you open the outer packaging.
Post-purchase support is also different. Repairs are not supported. Unlike furniture, vase products cannot be repaired, and accordingly, no separate warranty period guaranteeing their condition exists[3]. Even if they crack or break during daily use, there is no way to have them repaired or restored through the brand.
Generally, decorative accessories made of ceramic or glass are difficult to restore to their original form once damaged, so they are often excluded from post-purchase repair across the furniture industry as well. hmmm, this may be an unspoken cue to calmly compare the width and tone of the spot where you will place the item before rushing to open the box.
The deadline for requesting an exchange or return due to a simple change of mind while the packaging remains unopened has not yet been confirmed.
Product measurements
View details
Bahn | Room Spray
Measurements
| Part | Value |
|---|---|
| 높이 | 166mm |
| 지름 | 42mm |