Can I order shoes with the heel or material changed to my desired option?
When browsing shoes online, customers who want to change the heel height or color can easily be confused about whether they can request this in the online order form as well.
Changes to material, color, or heel outside of the specified options are only possible at offline stores, and online, you can only request adjustments for foot shape such as foot width or instep through the order requests.
Online is for fitting your foot measurements, and offline is for altering the shoe's appearance. To produce shoes with changes to material, color, or heel outside of the basic specifications designated by Blanc Sur Blanc, you must visit an offline store[1][2][3]. This is because it is safer to adjust the shape of the shoe heel or fabric texture while seeing the actual item in person.
In online orders, fit adjustments tailored to your feet are supported instead of design changes. If you usually have wide feet, a high instep, or thick ankles, you can write these details in the request section of the online order form to proceed with customization[4]. If you want to newly select the heel height or leather type, choose a store; if you want to fit foot circumference and height to your foot shape within the designated design, choose online.
It has not yet been confirmed whether a separate additional fee applies when changing the material or heel at an offline store.
Product measurements
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Freya Mid Boots Black
Measurements
| Part | 245 | Value |
|---|---|---|
| 기장 | 30cm | |
| 굽높이 | 4cm |
Other stated figures
| Part | 245 |
|---|---|
| 둘레 ◦ | 36cm |
For rows marked with ◦, flat measurement or circumference could not be confirmed in official sources, so hmmm determined them using figures from the same item.
Lucas Shearling Boots Brown
Measurements
| Part | Value |
|---|---|
| 높이 | 5.5cm |
Other stated figures
| Part | 235 | 245 | 255 |
|---|---|---|---|
| 둘레 ◦ | 34cm | 35cm | 36cm |
For rows marked with ◦, flat measurement or circumference could not be confirmed in official sources, so hmmm determined them using figures from the same item.
Lucas Shearling Mules Brown
Other stated figures
| Part | Value |
|---|---|
| 높이 | 5.5cm |
Mila Sandals Leather Ice Green
Measurements
| Part | Value |
|---|---|
| 굽높이 | 3cm |
Noah Long Boots Cream
Measurements
| Part | 245 | Value |
|---|---|---|
| 기장 | 39cm | |
| 높이 | 3.5cm | |
| 굽높이 | 3.5cm |